Shipping & Returns
All orders are dispatched from our warehouse in Haddenham, Buckinghamshire. We are an online only retailer and cannot accommodate collection orders from our premises.
** COVID-19 UPDATE **
UK delivery times are still within 2-7 days (not including weekends). All our carriers are working as normal and will continue to deliver orders in a reasonable time. Note that for safety reasons, courier drivers may not require a signature on delivery.
However, due to the Covid-19 situation, we regret that deliveries to locations outside the United Kingdom are not possible at this time.
Returning a product
If you are not 100% satisfied with your purchase, you can return your order within 30 days for a full refund or exchange it for something else. Returned products must be in the condition you received them and in the original box and/or packaging. Please contact us at firstname.lastname@example.org to request a returns authorisation.